Terms & Conditions 2026
Amore Hospitality Travel
At Amore Hospitality Travel, we believe exceptional travel begins with intentional hospitality, thoughtful planning, and trusted relationships. These Terms & Conditions outline the responsibilities, expectations, and policies governing the travel planning services we provide.
By engaging our services, submitting payment, or confirming travel arrangements, you acknowledge and agree to the following Terms & Conditions.
1. Our Role as Your Travel Advisor
Amore Hospitality Travel serves as a professional travel advisor and independent intermediary between you and third-party travel suppliers, including but not limited to:
Luxury hotels and resorts
Cruise lines
Airlines and private transportation providers
Tour and excursion operators
Destination management companies
Insurance providers
Concierge and hospitality partners
While we carefully curate travel experiences and partner with trusted suppliers, we do not own or control the services provided by these independent entities. All reservations are subject to the terms, conditions, and operational policies of each supplier.
2. Custom Travel Planning Services
Our agency provides personalized travel planning, consultation, itinerary design, reservation management, and concierge-level support.
Due to the professional time, expertise, and resources invested in crafting customized travel experiences, planning fees, consultation fees, research fees, and service retainers may apply and are non-refundable unless otherwise stated in writing.
3. Reservations & Payments
A deposit may be required to initiate planning and secure travel reservations. Deposit requirements vary by supplier and travel product.
Final payment deadlines will be communicated at the time of booking. Failure to submit payment by the specified date may result in cancellation of reservations and forfeiture of prior payments.
Travel pricing is dynamic and subject to change until confirmed by payment and supplier acceptance. Availability is not guaranteed until reservations are ticketed and confirmed. Additional charges may arise from:
Currency fluctuations
Government taxes and fees
Fuel surcharges
Resort fees
Supplier-imposed increases
4. Cancellations & Refund Policies
All cancellations must be submitted in writing. Cancellation penalties are determined by the travel supplier and may range up to 100% of the total trip cost.
Many luxury travel products, private experiences, promotional fares, villas, cruises, and custom itineraries are non-refundable once confirmed. Professional planning and service fees are non-refundable.
When refunds are authorized by suppliers, processing timelines vary and remain outside the control of Amore Hospitality Travel.
5. Travel Insurance
Comprehensive travel insurance is strongly recommended for all travelers.
Travel insurance may provide protection for:
Trip cancellation or interruption
Medical emergencies
Emergency evacuation
Supplier default
Lost or delayed baggage
Travel delays
Weather-related disruptions
If you decline travel insurance coverage, you acknowledge full responsibility for any financial loss associated with your travel arrangements.
6. Travel Documentation & Entry Requirements
Travelers are solely responsible for obtaining and maintaining all required travel documents, including:
Valid passports
Visas
Identification
Vaccination records
Customs documentation
Entry permits
Many international destinations require passports valid for at least six months beyond travel dates.
Failure to comply with documentation requirements may result in denied boarding, denied entry, cancellation of travel services, or additional costs for which the traveler assumes full responsibility.
7. Health, Safety & Travel Risks
Travel may involve inherent risks beyond the control of Amore Hospitality Travel, including but not limited to:
Illness or injury
Political unrest
Transportation disruptions
Natural disasters
Weather events
Public health emergencies
Travelers voluntarily assume all risks associated with participation in travel activities and are encouraged to review all applicable government travel advisories prior to departure
8. Changes by Suppliers & Force Majeure
Travel suppliers reserve the right to modify itineraries, accommodations, schedules, transportation, or included amenities without prior notice.
Amore Hospitality Travel shall not be held liable for delays, losses, expenses, disappointments, or damages resulting from circumstances beyond our control, including:
Acts of God
Severe weather
Pandemics
Government restrictions
Labor disputes
Civil unrest
Terrorism
Transportation interruptions
Supplier insolvency
In the event of force majeure circumstances, refunds and credits are subject solely to supplier policies
9. Air Travel & Transportation
Airlines and transportation providers maintain independent control over schedules, routing, baggage policies, seating assignments, and operational decisions.
Amore Hospitality Travel is not responsible for:
Flight delays or cancellations
Missed connections
Schedule changes
Seating changes
Baggage loss or delays
Carrier operational issues
Additional airline fees may apply directly through the carrier.
10. Client Responsibilities
Clients are responsible for reviewing all confirmations, itineraries, and travel documents immediately upon receipt.
Travelers are also responsible for:
Arriving on time for departures
Following supplier policies and local laws
Maintaining proper travel documentation
Exercising appropriate personal judgment and safety precautions
Failure to comply with supplier requirements may result in denied services without refund.
11. Limitation of Liability
To the fullest extent permitted by law, Amore Hospitality Travel, its owners, advisors, affiliates, contractors, and representatives shall not be liable for:
Personal injury
Illness
Property damage
Emotional distress
Financial loss
Delays or interruptions
Supplier defaults
Travel inconveniences resulting from acts or omissions of independent suppliers or circumstances beyond our reasonable control.
Our liability, if any, is limited to the amount paid directly to Amore Hospitality Travel for professional planning services.
12. Intellectual Property
All itineraries, travel designs, proposals, branding, website content, and travel materials created by Amore Hospitality Travel remain the intellectual property of the agency and may not be reproduced, distributed, or used without written permission.
13. Privacy & Confidentiality
We respect the privacy of our clients and collect personal information solely for the purpose of planning and managing travel arrangements.
By engaging our services, you consent to the sharing of necessary information with travel suppliers and service providers directly related to your travel experience.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of North Carolina.
Any legal disputes shall be resolved exclusively within the courts located in Wake County, North Carolina.
15. Acceptance of Terms
By submitting payment, approving travel arrangements, or utilizing services provided Amore Hospitality Travel, you acknowledge that you have read, understood, and accepted these Terms & Conditions in full.
